Complaints and feedback

Suggestions and Feedback Form

Only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters and official complaints cannot be dealt with via this form.

Complaints Form

The practice is always pleased to receive constructive comments and compliments and a suggestion box is provided in the waiting room for this purpose.

If you have any concern or complaint about the service you have received from the surgery please bring this to the attention of the Practice Manager who will be pleased to discuss this with you at the earliest opportunity.   The practice deals with complaints in line with the NHS complaints procedure, which advocates local resolution where possible.

The practice complaints procedure is available from reception.

Alternatively you can download the procedure and a complaints form by opening these PDFs

Complaints Information for Patients

Complaint Form

Leave feedback via NHS.UK

Your review must be about a specific experience and not a general view of the NHS or the service as a whole.

GP patient survey

The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.

NHS Friends and Family

View results here

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Page last reviewed: 15 October 2025
Page created: 07 August 2025