See below for FLU VACCINATION information!

CORONAVIRUS ADVICE - see or call 111, do not visit a GP surgery, hospital or pharmacy. Thank you.




Welcome to St Alban's Medical Centre


ST ALBAN’s MEDICAL CENTRE Information about Flu vaccines 2020



Immunisation against flu is vital this year so please have a vaccination if you are eligible, especially as it is expected that influenza and Covid-19 virus will be circulating at the same time. Every year, there are a substantial number of people who die or are hospitalised as a direct consequence of influenza. Having the vaccination reduces your risks of being severely ill. It also means that your respiratory system will not be weakened, so you are better able to fight off a Covid infection if you are infected.


Research has also shown that where lots of people in a general population have been vaccinated, there are fewer hospitalisations and fewer people attending hospital with respiratory exacerbations. This is especially true for vaccination of young people, who may spread infection to vulnerable relatives and friends.


You are eligible for a flu vaccine if you are:

A child aged 2 – 11 years of age on 31st August 2020. We will run a recall process for younger children whose dates of birth fall between 1.9.2016 and 31.8.18, with older children being vaccinated at school or nursery.

An adult aged 65 or older, or becoming 65 by 31.3.2021 (i.e. if your date of birth is on or before 31.3.1956

Aged 6m to less than 65, but in a clinical risk group

  • Chronic respiratory disease, such as severe asthma for which you take regular treatment
  • Chronic obstructive pulmonary disease or bronchitis
  • Chronic heart disease
  • Chronic kidney disease
  • Chronic liver disease
  • Chronic neurological disease, such as Parkinson’s disease or motor neurone disease
  • Learning disability
  • Diabetes
  • No spleen or a spleen dysfunction
  • A weakened immune system due to disease (such as HIV/AIDS) or treatment (such as cancer treatment)
  • Morbidly obese 
  • All pregnant women, at any stage of pregnancy
  • Household contacts of individuals who are immunocompromised or who are on the NHS shielded patient list, if expect to be living with the shielded person over the winter months
  • People in long-stay residential homes
  • Those who are the main carer for an older or disabled person whose welfare may be at risk if the carer falls ill
  • Health and Social Care staff, employed in a residential care setting or hospice or working as a private care, who are directly involved in providing care to vulnerable individuals.
  • Most staff working for the NHS or Social Care will be offered flu vaccine by their employer but ask us if your employer is not able to provide this service.


Many people find text reminders are really helpful. Please let us have your mobile phone details so that you don’t miss out on vital information this flu season – you can phone us on 01202 517333 or send an email to – don’t forget to give your full name and date of birth so that we get the details on the correct patient record.


Aged 50 – 64 but not in the At Risk Group?


The Government has procured additional vaccines and this is expected that these will be offered in due course to individuals aged 50 – 64. PLEASE NOTE THAT WE HAVE BEEN TOLD TO PRIORITISE OTHER ELIGIBLE GROUPS FIRST AND THIS WILL BE DEPENDENT ALSO ON VACCINE SUPPLY. We will be in touch with you by text as soon as this becomes more freely available.


As in previous years, there is likely to be a private service available via community pharmacies or local private health providers – costs are usually in the region of £10 - £15, so you may feel that you wish to pay this in order to be protected earlier in the season.


Keeping everyone safe:


We will take the following measures to ensure that we make your flu vaccination experience as safe as possible:


  • We have allowed extra time for clinics and will be offering Saturday and evening appointments as well as day-time weekday sessions. You can book from 26th August onwards.
  • We will give you an appointment time and ask you to stick as closely as possible to the time given so that we can minimise waiting times and maintain social distancing. No Walk Ins this year please. 
  • We will run a one-way system on clinic days, so you come in via one of the main doors and will exit into the car park on the far side of the building. We will have markers on the floor to keep you to the correct distances apart, which may mean you need to queue outside. Please follow the instructions of the staff on the door who are there to help the flow of patients run as smoothly as possible.
  • We may check your temperature with a non-contact thermometer.
  • We will wear Personal Protective Equipment and ask you to do the same. This will be in line with guidance produced by the NHS Public Health team. The current guidance is that you should wear a face covering.
  • There will be an administrator in the room to operate the computer and record your vaccination. It will help therefore to only have one patient at a time, you can meet your friend or partner outside.
  • We will not be able to deal with any other enquiries at the time of your vaccination, so that we can keep the flow of patients going.
  • All flu vaccines available for use in the UK contain a small amount of egg protein as this is used as part of the production process. We will ask you if you are allergic to egg or we may ask you if you have suffered any ill-effects from the vaccine in previous years.



We request that you:


    • Wear a top with no sleeves or short sleeves so we can get easily to your upper arm (loose fitting is also preferred as the muscle we inject into is higher than you might expect). We usually inject into the left arm but can administer into the right on request
    • Are ready for your injection when you enter the room – take your coat, cardigan etc. off before you enter the room. If it is cold, it would be better to wear one thick coat than lots of layers.
    • We will be keeping doors open where possible to avoid infection control issues with touching surfaces, so please dress accordingly.

 You must NOT attend if you are feeling unwell with Covid symptoms (new cough or shortness of breath, high temperature or a loss of taste or smell) or you are currently isolating either due to a positive test or due to being in contact with someone else who has tested positive.


  • There will not be an opportunity to sit down, so please let us know if you are too frail to stand and queue and we will offer you an alternative to the Flu Clinic attendance.
  • Let us know if you are housebound, we will make arrangements for someone to visit you at home.  


Thank you for reading this information and thank you in advance for your help in the smooth running of our Flu vaccination programme.

We have 7 doctors at St Alban's Medical Centre. The partnership is contracted to Dorset Clinical Commissioning Group to provide personal medical services to patients registered with us and patients temporarily residing within our practice boundary. Our patients number in excess of 10,000.

The doctors and our staff aim to provide medical care to the highest possible standard and to promote and improve the health of our practice population by providing the most appropriate range of services for their needs.

The partnership provides services from both the surgery at St Alban's Crescent and from our satellite clinic at East Way and these are listed in detail later on in this website.

Between 1 and 2pm the surgery is open for emergency calls only. We are closed on Saturdays, Sundays and Public Holidays.


There is good access for the disabled to all of our consultation rooms. Both surgeries have a ramp and wide doors to allow for wheelchair access. At both surgeries we have electronically operated doors for ease of access.

We are working to improve access to appointments for our patients, in particular at evenings and weekends. If you would like to be offered one of these appointments, please ask at Reception. These appointments may be at a different site, e.g. the Urgent Treatment Centre at Bournemouth Hospital.

When We are Closed


If you become ill whilst the surgery is closed, there is medical help on hand.


If you feel you are suffering from life-threatening symptoms, please dial 999 and ask for an ambulance. It is useful to know that you can dial 112 for emergency services too – this can be helpful if you are in the countryside on your mobile phone, as the service can use GPS tracking to identify where you are.


If you are unwell and you do not feel you can wait until the surgery reopens, please call 111.


Calls to these services are free from landlines and mobiles, although pay as you go mobiles must be in credit for 111 calls to go through.


111 calls are triaged and graded for urgency, and then a doctor or nurse will call you back and decide the most appropriate form of help. Depending on your problem, you may:

  • Receive advice over the phone;
  • Be asked to visit the local treatment centre
  • Receive a visit from a health professional, such as a doctor, paramedic or nurse.


If you have difficulty communicating or hearing, you can contact NHS 111 via a textphone by dialling 18001 111 - the calls are connected to TextDirect and messages will display on your textphone or computer to let you know what is happening. A typetalk relay assistant will join the call, and relay your message to the NHS 111 advisor and let you know their response and advice. There is also a video relay service for people who communicate using British Sign Language (BSL) – look up NHS 111 BSL interpreter service online.


The 111 service cannot deal with practice-based enquiries such as repeat prescription requests, test results or booking appointments.


If you have run out of medication whilst the practice is closed, you can contact your usual pharmacist. In many cases, they can dispense some medication to tide you over until the surgery reopens.


(Site updated 19/01/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website